Marketing

New Courses Are Available

Having worked with hundreds of teams building and marketing new products, there are patterns of mistakes I see all the time. The crazy thing is that every one of these mistakes is completely avoidable – without a PhD or ten…

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Doing Sales Sequences Right

It won’t surprise you that I woke up today with emails in my inbox from some company whose form I filled out a few days ago. It likely won’t surprise you either that in that same inbox were emails from…

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Is Your Site Working For You?

Today I delivered a talk as part of Jennifer Bourn‘s Content Camp (Website Copy Edition). My session was on your offer pages, and the follow-up to the talk is a working session where we get to have a discussion and…

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You Are Not the Customer

Your marketing team worked really hard to investigate your target customer. They worked on segments and did customer interviews. They spend tons of time and money and crafted personas. Maybe they even gave them names (though I prefer roles). The…

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