Communication

Doing Sales Sequences Right

It won’t surprise you that I woke up today with emails in my inbox from some company whose form I filled out a few days ago. It likely won’t surprise you either that in that same inbox were emails from…

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The Anti-Pitch

“Dad, you’re crazy.” My daughter is a high school senior and interested in more than one boy. One appeared today and they had a chat. Tonight at dinner I asked if she was going to text him and maybe set…

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Great Introductions

The Art of a Great Introduction The other day I wrote a tweet about generosity. A way to be generous without spending a penny. It was all about networking and great introductions. Why are Introductions So Critical? When you introduce…

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Having Difficult Conversations

Difficult Conversations Aren’t About The Words I don’t know about you, but difficult conversations make me sweat. They stress me out. And yet over the years I’ve navigated enough of them to know three things: They’re going to happen. They’re…

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There’s Power in Empathy

Mirror Neurons Imagine a monkey that is angry. Now imagine you can monitor his brain. You see what fires and what doesn’t. Ok, you’ve got it mapped. Now imagine that he sees another monkey who is upset. And before you…

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